ByLubiBubi
A letter was sent to the Pakstation, and it has been delivered, but I haven't received any mTan or pickup code to retrieve it. I've also tried contacting customer service, but they only answer the bot, and I can't describe the problem. Does anyone know how I can retrieve the letter?
(1 votes)
Loading...How/where do I get it if I wasn't home when it arrived?
That's my question, so I mean the shipping stamp etc.
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It is 3:45 p.m.
Is the letter visible in the DHL app under “Packstation”?
No
Then he is not in the packing station.
Thx4 ⭐
You were right the next day this one was visible with pickup code in the app
Prio-letters get the status “paid” already in the entrance letter center, the physical delivery can take place 1-2 days later and is not documented by the delivery agent.
So… wait a second.
And if it’s a standard letter, it’s inaccessible anyway at a packing station.
That’s funny because it says the show was delivered on 24.08.22. It is also a prio letter and no big/maxi cried. If he has not been hired there, how do I find out where he is?