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1992peggy
1 year ago

You still have the purchase document and the confirmation of the charge.

If so, a phone number should be on the card or on your documents. There you are able to help you

1992peggy
1 year ago
Reply to  Doxb1n

If you still know the date of purchase and time, ask the seller. The charges are unwound via the company Transact. The dealers can then help

Blauefee1976
1 year ago

Sometimes it helps to wipe over with a damp cloth. Are all numbers unreadable?

Nordseefan
1 year ago

Probably silly.

Sure you can write Zalando. What is no longer legible cannot be redeemed. Like that.

Narrativium
1 year ago

Well, bad luck. How did you do that? Don’t say you used a knife, usually the fingernail is enough to scratch it.

Hope it wasn’t an expensive coupon because 200€ for the garbage is stupid.

Narrativium
1 year ago
Reply to  Doxb1n

You must have rubbed too hard. No one will take you back and you can’t use it either.

After all, you’ve learned the lesson to rub carefully:)

Narrativium
1 year ago

Nadan much fun still 🙂

WhatzUpGaming
1 year ago

Can’t throw in the mum – is worthless now.

Ronnhold
1 year ago

You can try to write Zalando, depending on the value of the voucher, it’s the question whether it’s worth it at all, but a question of the cunning whether they help you or not, technically you’re owed yourself

Sini13
1 year ago

Unfortunately bad luck