Zalando – return after 100 days?

Ahoy

I have an unworn jacket here that I was supposed to return. But since it came with DPD, and there aren't any DPD stores for miles around, I simply missed the opportunity to return it in time.

Does anyone have experience with returning items even after the 100-day return policy?

In the end, does it matter whether you marked the item as "returned" on the website within 100 days?

Funnily enough, I can still get a new shipping label even though the 100 days are already over.

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mchawk777
6 months ago

If the contractually agreed return period is over, then the purchase contract is absolutely binding and valid – for both sides.

If you decide to send your property whoever , then it's gone.
It's your choice of what you're doing with your property.