Zalando missing item?

Anonym8173653ByAnonym8173653

Good day,

I ordered two pairs of Guess sunglasses from Zalando on account (haven't paid anything yet). The package arrived, but there was only one pair of sunglasses in the package, while the invoice states the price of two. I didn't like the one that came in the package and I want to return it, but now I'm worried I'll have to pay for the second pair that wasn't in the package. What can I do? Please help.

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krispinchen
krispinchen
11 months ago

Contact the support and describe your concern there. They'll explain the further action.

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FL765
FL765
11 months ago

They've already turned out to me when scanning the returns. Their staff seems…

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