Hello, I ordered several items from Zaful, and a pair of pants hasn't been delivered yet. I'd like to return a few items, but the option doesn't appear in my orders on the website. Is this because not all items have been delivered yet? I'm afraid of waiting for them to arrive and then finding out the deadline has passed. Does anyone have experience with this and can give me some advice?
(1 votes)
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https://www.scamadviser.com/en/website-prufen/zaful.com
The period for revocation begins on the first day after receipt of the goods. So you can’t wait to see if anything else is coming if you want to return something from the already received delivery.
Yeah, okay…but I don’t see the option of returning on the website when I ordered… I thought that this might only appear when everything has arrived. How do I retoun?
M111evo has already posted the link.
You should read the answers to his questions.
ZAFUL: Return right
https://de-m.zaful.com/returns/
https://consumerschutz.de/de-zaful-com-hat-zwar-kein-impressum-erstattet-aber-nach-retouren/
https://www.konsumerzentrale-niedersachsen.de/vorsicht-falle/zafulcom-kein-impressum-contractingpartner-not visible