WiFi suddenly doesn't work anymore?

My box is hanging on two screws and it has somehow come loose from one screw, which means it is only hanging on one. The light is on and I can connect but there is an exclamation mark and it says I have no internet access.

I've already turned it off and on and restarted the phone. What can I do now?

Normally nothing should have happened because she didn't fall down…

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Telekomhilft
1 year ago

Hello,

Your Wi-Fi seems to still be working, but there is a problem with your internet access.

The internet signal seems to be missing here. Since the router's screw connection is at half past seven, the first thing I'd do is reconnect the DSL cable…

Best regards, Torsten S.

Telekomhilft
1 year ago
Reply to  2fastforU

I meant the old cable. But since you've already replugged it and it still doesn't work, it's probably defective and you need a new one. Do you have the connection with us?

Best regards, Torsten S.

electrician
1 year ago

Are all the plugs plugged in? Simply unplug and replug everything.

If nothing else works: factory reset and reinstall the configuration (if saved) or retype everything.