What does that mean?

In response to a critical comment, I received the following response from Litres:

  • Good day,
  • Вы обратились в службу поддержки Литрес.
  • I just read the information and found the number: 1582568
  • The security guards are also following the training of the specialists. My attention is paid to the technology of small watches and delivered This is also possible.
  • Please note: the message automatically removes the system. If you want to ensure the best possible protection, пожалуйста, задайте вопрос в ответе это письмо или напишите нам повторно из приложения.
  • Double information can be saved in this post. What is terrible is that there is no such thing as a powerful display in the frame of a single person, like this It is possible to improve the diet during the time.
  • When you read it, it will support the literature

I don't know how they come to answer me in Russian…

(2 votes)
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Bergliebhaberin
1 year ago

Hey.

This is what comes out of Google:

Hello,

You contacted Liters Support.

We have received your request and assigned a number to it: 1582568

It is currently being tested by our specialists. We will certainly answer you within a few hours and try to do this as quickly as possible.

Please note: Empty emails are automatically deleted from the system. If you have previously sent an empty request and need our help, please ask a question in the answer to this letter or write us out of the application again.

Further information may be provided in a reply to this letter. Please do not create duplicate enquiries within the same question as this can extend the waiting period.

Kind regards, Your support Liters

Don’t think everything’s right.

Love

sumi79
1 year ago

It says that they have received your request and assigned a process number to it.

It is currently being processed and you are notified within a few hours or as soon as possible.

Then do not ask you to send empty requests. If you have done this, please make a new request with content in response to this email. Empty inquiries are not answered.

It’s a standardized answer. You don’t have to do anything.

Litres is a Russian side and, in my knowledge, her support is basically in Russian.

Only on the page itself can set German as a language. The rest is in Russian.

DiDaArEl
1 year ago

Hello,

Hafnafir has translated it very well with translators. There is nothing special, just that they answer your mail within a few hours.

I think this is simply machine created on any request, the answer they probably write in English if not just use the translator that the user has written above that seems good.

Oh yes liter is a Russian ebook shop, so somehow logical that they respond to Russian. Easy to use translators should work. I made an email myself when I had to write with a company. It worked.

X3562728
1 year ago

Can’t you think about yourself or use the translator?

We are in 2024 and people do not know a translator🫢🫢🙄🙄

X3562728
1 year ago
Reply to  Dichterseele

Can you google dry on pc

Hafnafir
1 year ago

Hello,

They turned to Litres’ support team.

We received your complaint and assigned the number: 1582568.

It is now checked by our specialists. We will answer you within a few hours and try to do this as soon as possible.

Please note: Empty emails are automatically deleted from the system. If you have previously sent an empty e-mail and need our help, please ask a question in the answer to this e-mail or send us an e-mail via the app again.

Additional information can be given in response to this email. Please do not create repeated requests within the same question, this may extend the waiting period.

Kind regards, your Litres support

Translated with DeepL.com (free version)

When you write to a Russian company, it comes before being answered in Russian…

germanils
1 year ago

Just use Deepl to translate.