What to do if you have few MBits and poor internet?

Hello. I'm having a problem where I have very few MBits. Of the promised 1000 MBits, I have barely 100, and recently I've been getting 40-60 MBits. What can I do about it?

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evtldocha
11 months ago

of the promised 1000 MBits

… and the answer

wlan

to my demand.

Wi-Fi speed does not promise you a single provider. He can’t even do it, because he has no control against any interference in your environment. Your provider only owes access to the Internet at a certain minimum speed (read in the product information sheet). Therefore, you should first discover whether the internet connection is the problem (test directly connected to the router with LAN cable) or whether it is connected to the WLAN. If the bottleneck is clearly worked out, you can talk about the further procedure.

Maik2325
11 months ago

And there’s the mistake.
Wlan is a connection between the router and your terminals.
Your provider will and cannot provide any guarantee.

VErsprochene 100mbit/s, NE, but not with WLAN.

Look in the router/surface, there will be 100% the 100mbit/s in it.

Wi-Fi is always in your responsibility and not the provider, or should they start playing Ghostbusters?

mchawk777
11 months ago
Reply to  Maik2325

If we are still considering that the questioner does not pay attention to units of measurement – and that are actually 40 to 60 megabyte/s – i.e. 320 to 480 MBit/s, we are either in a very good Wi-Fi 4 range or average Wi-Fi 5 range.

So nix to mecker as long as you have no more than 3 to 4 antennas in the terminal/router available.

MarSusMar
11 months ago

Console? You mean the Fritzbox? read out, what comes as gross and precisely the value is relevant should not fall below 85% of the contractual value. Your provider works with that.

It’s worth sa calls!

Do a speed test or you mean a playstation. Then he’ll get away from the router and he’ll ruin the value.

Krabat693
11 months ago

The first question would be:

How are you connected to your router?

Your provider is only responsible for the transfer to your router, but if the bottleneck is on your side of the router (small WLAN reception, powerline adapter, …) then this is your responsibility and you can do nothing more than take money into your hands and expand your home network better.

However, if you make a speed test yourself with a direct LAN connection on the router and then still do not arrive at the contractually agreed speed, you can complain to your provider.

MarSusMar
11 months ago
Reply to  Krabat693

You don’t do a speed test, you don’t do it. reads the values on the router, which makes them clean without 1 cm route. The provider works exactly with the value of the router.

Idk158
11 months ago

See if you really don’t confuse MBit and MByte Mbyte=Mbit/8 that would otherwise fit.

Otherwise, orient yourself to the other answers.

VG

Thomasg
11 months ago
Reply to  Idk158

What’s mbite?
You’re probably mbyte.

Idk158
11 months ago
Reply to  Thomasg

Sorry of course

mchawk777
11 months ago

In fact, one would have to differentiate between “Mega” and “MeBi” – but this would really lead to too far.
Peas counter mode. 😉

Michael180565
11 months ago

Check the Einstallungen router whether it is limited to 100 Mbits.

WristyLocket
11 months ago

I would say call your internet provider first

Lmorg
11 months ago

Just because someone sells you 1000 doesn’t mean that the line you’re accessing also grabs the 1000.

You’ve fallen into an old ad trick with bad luck.

So try to find out what your line can do at all.

Thomasg
11 months ago
Reply to  Lmorg

If he has booked 1000 Mbit/s, this is either glass fiber or cable internet. In both cases there are no speed losses due to longer cables, as with dsl.
These up to data are thus no longer allowed. The provider must deliver at least 85% and permanently 90% or so of the booked speed.

Lmorg
11 months ago
Reply to  Thomasg

That’s true. However, it seems to be irrelevant anyway, as it concerns WLAN >_>

Telekomhilft
11 months ago

Hello @ You are probably at Vodafone, correct? Did you report a disturbance there?

Did you make the test directly by LAN?

LG

Sven W.