What happens after a direct debit with the Federal Railways fails?

Hello.

I booked an ICE ticket from Siegburg/Bonn to Cologne Central Station and back, and (unfortunately) the payment couldn't be debited. A similar question was asked 10 years ago, and I'm curious what I can do now to rectify this.

Please provide information as soon as possible.

Kind regards

BVB565

(1 votes)
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MarSusMar
1 year ago

If you didn’t use the cards, they’ll just fall. We did not go to an event the other day, of course, we bear the costs.

JayJayJay09610
1 year ago

It has not been the Federal Railway for a long time. 😀

Did you get the tickets? If no doesn’t matter. If so, I’d call the support and ask.

JayJayJay09610
1 year ago
Reply to  BVB565

Go down and used or had and they disappeared after the payment was canceled?

JayJayJay09610
1 year ago

Then I would ask for safety directly at the train. I honestly can’t help you because I don’t know how to follow this. If you haven’t heard anything yet, I could imagine that she didn’t care.