What happens after a direct debit with the Federal Railways fails?
Hello.
I booked an ICE ticket from Siegburg/Bonn to Cologne Central Station and back, and (unfortunately) the payment couldn't be debited. A similar question was asked 10 years ago, and I'm curious what I can do now to rectify this.
Please provide information as soon as possible.
Kind regards
BVB565
If you didn’t use the cards, they’ll just fall. We did not go to an event the other day, of course, we bear the costs.
It has not been the Federal Railway for a long time. 😀
Did you get the tickets? If no doesn’t matter. If so, I’d call the support and ask.
I have had the tickets (as an online ticket at the DB Navigator).
Go down and used or had and they disappeared after the payment was canceled?
Then I would ask for safety directly at the train. I honestly can’t help you because I don’t know how to follow this. If you haven’t heard anything yet, I could imagine that she didn’t care.
I had booked the cards for a therapy session to be on time. But I couldn’t start the ride because my training had been extended involuntarily. I had the cards in the DB Navigator but not used.