Warum wird der Online-Ticket-Kauf so schwer gemacht?

Ich dachte immer, dass wir jetzt nur noch unkompliziert digital unterwegs sind.

Aber so läuft ja z.B. ab:

  1. Registrieren (E-mail, Passwort)
  2. Registrierung bestätigen (E-mailkonto einloggen und auf Link klicken)
  3. Ticket auswählen und in den Warenkorb legen
  4. Komplette Post-Adresse für Rechnung eingeben
  5. Bezahlen per Paypal (2 Faktor-Authentifizierung)
  6. Ticket auf Papier ausdrucken (laut Verkäufer des Tickets)
(1 votes)
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Singuli
1 month ago

It doesn’t have to be so complicated everywhere. I think you’ve chosen an extreme example.

Lennis130
1 month ago

So I only bought tickets yesterday (hard paper tickets sent to me) and had significantly fewer steps.

  1. Choose tickets & add to cart
  2. Select your order as a guest
  3. Enter Data
  4. Payments

As optional 5. You could now add the waiting for the letter, but you don’t have to do anything.

nikomilian
1 month ago

has the side been serious?
could be a fraud

TheMason1987
1 month ago

I don’t see what’s hard on it now

Lennis130
1 month ago
Reply to  l3487171

You even had more points:

  1. Search the sales office
  2. Opening hours
  3. Drive there
  4. Search for entry
  5. Pronounce ticket request
  6. Paying for
  7. drive home