When will I get my money back?

Byanalgeneral7 November 10, 2023February 20, 2025

Hello,

About 2 weeks ago I ordered a zip hoodie and pants from 6PM for 163€. I paid with Klarna and now have to pay the bill by November 24, 2023.

Because the pants were too big for me, I sent both pairs back over a week ago. I had to pay for shipping, which wasn't a problem.

My only problem is: I still haven't received confirmation from 6PM that the shipment has been returned. I still have to pay the Klarna invoice by the 24th.

Can someone please help me

Thank you

(1 votes)

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FrauEule

1 year ago

You will not receive confirmation

Author

analgeneral7

1 year ago

Reply to FrauEule

Yes, but how long do I have to wait, the whole is a week ago and I will not pay the bill because you are still open at Klarna

FrauEule

1 year ago

Reply to analgeneral7

Simply ask for customer service

Author

analgeneral7

1 year ago

I have 6PM contact but the customer service is barely accessible, unfortunately

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