Voicemail not working?

I bought the iPhone last year and it still doesn't work. My mother has the same iPhone and it works for her. I've already tried leaving myself a voicemail from a different phone, but I always had to call the voicemail to hear it. Does anyone know why that is? (Maybe this helps, I have an iPhone 14) and I have all the updates except for the iOS 18 update because I find that terrible.

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LarsM334
4 months ago

I have also had the problem before – I can calm you down, it has neither to do with iOS 18 nor with the iPhone model.

Since the voicemail comes from your mobile provider, you can only call the voicemail if you have no active WLAN connection.

You have to turn off Wi-Fi in the control center and then call the voicemail again.

If it should not work, contact AppleCare (0800/6645451).

LuiseTenorshare
4 months ago

It sounds like the problem could be related to the Voicemail settings or the network configuration.

Sometimes it helps to reset the network settings. General > Reset > Network settings Reset.

it may be helpful to contact the network operator to ensure that voicemail is correctly set up.