Tuning e-bike?
A workshop refused to repair my e-bike because it had a chip installed. Shimano EP8 motor
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Yes, of course you can refuse. We do that, too. This is for warranty and guarantee reasons, among other things. Because even repairs have a warranty.
As soon as we notice that a tuning chip is installed, the repair is complete and the customer can pick up their bike. If the customer tells us directly that one is installed, we tell them to repair their bike themselves. If necessary, the police will be called in, as this could constitute a criminal offense.
If the bike is a leased bike, the relevant leasing company and the insurance company behind it will also be informed that the user has modified the bike.
The user may also be subject to contractual penalties and investigations. The bike may also be confiscated, among other things.
This is completely paid for, let's assume I bought it from someone and they installed the chip, how do I get the wheel repaired since I have nothing to do with the tuning? Best regards and thanks for your answer
If you bought it from someone else unknowingly, you must take legal action and ask them to cancel the purchase agreement.
If you knowingly bought it, you are effectively the tuner yourself, because you knowingly acquired the tuning equipment. Purchasing and selling tuned items isn't illegal, by the way. BUT…
Either way, getting caught can lead to major problems. Offenses include driving without a license, driving without insurance, driving without a registered vehicle, and endangering traffic regulations. All of these offenses combined can cost up to €3,000 in a police check, as well as a two- to three-year ban on driving. In the event of an accident, the costs can be even higher, as no insurance will cover the damage.
A: eine Werkstatt finden die dir den Kram repariert
B: Selber machen.
They are generally allowed to reject people. There is no obligation to accept you as a customer.
If a pedelec is tuned, this can even have legal consequences for the workshop, as they have to provide a warranty on their repairs, and that's not possible with a chipped bike, as it's less secure. So it's a dilemma.
By the way, it's generally not permitted to ride such a bike on private property. This private property must also not be publicly accessible. The property in question must be fenced (e.g., an enclosed bicycle racing track). This also means that fields, forest paths, and field paths are prohibited!
Here's an example video of how the police chase people with chipped bikes. Watch it from minute 7:
Documentary: Police in the fight against e-bike racers | Real Stories Germany (youtube.com)
Conclusion : It is best to repair it yourself or at least try to reverse the chipping and then take the bike to the workshop without tuning.
They're allowed to do that, even if nothing has been tuned. No workshop is obligated to perform any maintenance unless there's a contract, such as a lease or something similar (as far as I know).
Furthermore, it might also be a legal matter or a warranty issue if it's something illegal, like motor assistance over 35 km/h…
Yes, I don't think they're allowed to do that because you opened the thing yourself and they don't want to repair it because the warranty is void because of your tuning.
How do I get it repaired? It was only driven on private property.
“Nur auf privatem Grund bewegt” ? Also wirkliclh jemand der so reich ist das er solch rieisge Grundstücke hat, der hat auch seinen eigenen Mechaniker.
I think you need to find a shop that can repair it. So, make a few calls and tell them that you've had chip tuning done. They'll have warranty issues because you've already opened it. It's like if I jailbreak my iPhone while it's still under warranty and then send it back to Apple. I don't think they'd repair it because the warranty is void.
Of course I always have it in my pocket
Yes, the problem is that they're legally required to provide a warranty on the repair. That's why they don't want to repair it if you've already done some work yourself. It's always a bit difficult, but I think you'll find a company.
I don't have a warranty anymore anyway, but I'll give it a try. Thanks in advance.
Just do it yourself. E-bikes are incredibly simple, and with a little effort, it's very easy to repair them yourself! It's best to remove the throttle right away!
Ja das dürfen die
Na klar dürfen die das…