Been on the Vodafone wait loop for 20 minutes?
Hello, our internet is down and I've been in the Vodafone queue for 20 minutes. Will I get an answer today or should I just hang up?
DSL exchange?
Provider resalers have no business in the switchboards, that much I know now, information is from a telecom technician who just configured an outdoor dslam There are a lot of customers, i.e. modems, connected to the DSLAM, which have different DSL ISPs, so there must already be a, let's call it, basic profile for users…
DSL resale?
If DSL providers work as DSL resellers, do they have access to the exchanges? What do they have to do there, or does it remain in the hands of Telekom until it reaches the exchange, which then feeds the data into the reseller's network?
Is Vodafone taking action against Schwarz Fernsehschauer?
How are they going to do that if people have simply not signed a new contract since July 1st and are still looking?
No internet for almost 12 hours – does anyone have experience with this with Vodafone (cable)? How long does it take?
Hello, I'm completely desperate. I happen to have the day off today, but if I can't work from home again starting tomorrow, I'm screwed. The WhatsApp outage service and information online only say there's an outage and they're working on it. How long could this take? It started at 3 a.m. (It's now 12:30 p.m.)….
DSL connection sold even though only fiber optic is available?
Good day everybody! Recently, I canceled our old internet contract with Vodafone in store so I could sign up for a new fiber optic contract. It's important to note that we only have fiber optics (we're moving). We mentioned to the store that we needed fiber optic because we had no other connection. We were…
Connection type?DSL?
Hello, We have just moved in and wanted to order an internet connection, but we don't know where our connection is or what type we can order. the electrician just wrote the following: “Thank you for your mail, as follows: The cabling was installed from the Telekom telephone distribution board using copper cable to the…
DSL provider?
I'm interested in how DSL data packets get from the exchange to my provider's autonomous system. I have one and one. How does it work? Is it first fed into the Telekom network via an L2TP tunnel and then transferred from there to the 1&1 network?
Help wanted: Company has no internet or telephone due to Telekom error – what can I do?
Hello everyone, I urgently need your advice because I can't get any further on the Telekom hotline and my problem is getting worse. The situation: My company has been without internet and phone service for over 72 hours because Telekom canceled my old contract before the new connection was deployed. The deployment date for the…
How long does it take to cancel a Vodafone cable contract?
Hi everyone, I signed a cable internet contract with Vodafone on November 25th. According to Vodafone, cable is available at our address. Now the activation isn't working, so Vodafone has hired a technician, but he won't be here until December 16th. Can I still cancel my contract if the technician arrives and I'm not happy…
Do I have to pay for fiber optic?
Good day, This morning, my landlord installed a fiber optic connection in each apartment. My question is, do we have to pay for the fiber optic connection, or can we just plug it in and have it?
Is a shorter fiber optic cable better?
Hello, is a 0.5m fiber optic cable better than, say, a 4m one, or does it make no difference? Thanks