Good morning. Um, I need a little help. My parcel has been stored in Hermes' logistics center for days. I have three other parcels that are in the same situation! I have a picture here for you; perhaps someone knows something about it! I've called the sender and Hermes several times, but they don't know…
Good morning Um, for a while now, I've been getting a message on the tracking system for several packages saying that delivery is delayed and that it will be sent on soon. Nothing special really, you can probably guess what that means; unfortunately, one package was simply returned to the sender without even a single…
Hi. I received a message at 5:00 a.m. today that my package had been shipped. It came from Germany and will be shipped to Germany. Approximately how long will it take from now on? I don't have a tracking number, so I can't check.
Hello, My package was supposed to arrive today (July 14th). However, while walking past the shop, I saw that they've taken a last-minute vacation until July 27th. That would be overridden by all other delivery attempts. Where does Hermes deliver it, and what happens to my package? It only lists the address of the parcel…
The shipment was kept for whatever reason and then it says that it was transported back to the distribution center even though it was already there and what does that mean kept and the shipment goes to the parcel shop
Where can you order something without receiving delivery from Hermes? I had a Hermes order. The drivers arrived without face masks and, when asked, only wore them over their mouths. They were then denied entry and eventually left without delivering anything. First, they said the shipment would be rescheduled. Now they're saying the goods are…
What can you do if you forget the letter of the address where the package is being delivered? And how long does it take for it to arrive? What can you do? Contact Hermes or DHL? Where I ordered something they forgot to write the letter (e.g. A) on it but otherwise everything is correct….
Hello. I sent a parcel from a parcel shop today. It had a completely normal parcel sticker (my and the recipient's addresses). I then entered the tracking number into the shipment tracking, and it said something like "Return & Customer", even though it's a private parcel. Do you think it will still arrive at the…