Does anyone have experience with Heidi fashion or with cancellations in general?

Hey, I made the terrible mistake of ordering from Heidi-Mode before reading the reviews. They're all bad, without exception. They talk about excessively long delivery times and defective products. The problem is that you can only cancel the item up to 5 minutes after placing the order. That time has long since passed… Should I…

No network for at least 1 week – entitlement to a credit?

Hello! My parents have mobile phone contracts with the O2 network. However, for the past few days, they've had no signal at all in our city, apparently because maintenance work is being carried out on the cell tower. This work is expected to last nearly another week. When I asked support for a credit or…

How can I claim a flat rate for absence as a nail designer?

Hey, I have a question and hope someone can help me. I am a part-time self-employed nail designer and it often happens that clients don't show up without canceling their appointment. Several nail technicians have recommended that I charge a flat fee for the cancellation, but they also state this in their terms and conditions….

Can you legally resell Microsoft digital products online?

Hello, I would like to resell digital Microsoft products such as product keys and licenses on platforms such as Amazon, eBay, etc., which I purchase cheaply online from other retailers. I thought I'd give it a go and just sell it as a private seller on eBay. Yes, I also noticed that that was nonsense….

Amazon: Different information on the product page and the seller's terms and conditions?

Good morning, I recently purchased an item on Amazon and now want to return it. I'm still within the normal return period. The retailer now wants to charge €10 for the return, even though they offer free returns on the product page. When I purchased the item, the product page stated that returns were free….

Do you always get a refund from the train if your journey takes longer due to a train cancellation?

I booked a saver fare ticket. Before the trip, we were told that the connection was no longer available, meaning the train connection was no longer available. All alternatives were already about an hour longer. So we chose one that departed an hour earlier. Logically, we thought that the ticket's travel time would be compared…