Good day everyone, I ordered a gaming PC from the Aldi online shop on November 28th. It was originally intended as a Christmas present. It's now December 30th, and nothing has arrived yet. I received six emails about delivery delays, one of which was a response to a ticket I opened with customer support on…
Hello everyone. I ordered a monitor on October 27th, the weekend the VAT was reduced. The problem is that the monitor should have been delivered a long time ago, and apparently it can't be delivered because it's a discontinued model. I've already been to the store, and they couldn't help me. What rights do I…
Hallo, A 24. Juni hat meine Mutter was bestellt bei einem Laden, Paket kam nicht an. Wie im Bild unten zu sehen, kann meine Mutter das Paket auch nicht weiterverfolgen. Nachdem sie sich zuerst bei DHL beschwert hat bzw. nachgefragt hat, teilten die ihr mit man müsste sich an den Absender wenden, da nur der…
Hey, I ordered from Zalando for the first time in a long time. Unfortunately, the postman apparently left it somewhere in the hallway, and I didn't get any information at all. DHL says it was delivered to a neighbor, but that neighbor doesn't even exist. DHL customer service referred me to the retailer because they…
Hello everyone, On May 16, 2024, I bought a new laptop online from a small shop, which was immediately available. The order confirmation didn't give me an exact delivery date, but it did state that the item would be prepared and shipped to me immediately after payment was received. Since I still hadn't received any…
Since I regularly order from Amazon, this is the first time that I have paid for an order but not received the product. This has never happened with any of my other orders, only with this one order (PS5 controller) I paid but didn't get anything. According to the app, I should have received the…
Hallo zusammen, ich habe etwas bei einer deutschen Firma bestellt. Seit 1 1/2 Monaten befindet sich das Paket noch immer unverändert in der Weiterleitung zu DHL. Aufgrund der langen Lieferzeit (Lieferverzögerung) wiederrief ich den Kaufvertrag. Als ich die Widerrufsbestätigung erhielt wurde ich gebeten, sobald das Paket eintrifft die Sendung an die im Impressum hinterlegte Adresse…
Hello dear community, As a small business owner, I sent a package to a customer via DHL ExpressEasy National by 9 a.m. The value of the shipment, or invoice amount, is €45 (excluding shipping costs). The shipment was supposed to arrive by 9 a.m. today, but it's currently still in transit and has only been…
I ordered a car that, according to the commercial lease agreement, had a non-binding delivery date in June/2022. The order confirmation states the non-binding delivery date as quarter 03/2022 As of now, the car is scheduled to be delivered in November… (or not) When does the vehicle officially become late for delivery? And what about…
My dears, I ordered a car in December. My leasing contract states the non-binding delivery date as 06/22, but my order confirmation states it as quarter 03/22. When can I give the dealer written notice of default in delivery? As of now, the car is scheduled for delivery in week 45. (Or not)
I received an email about a package stating that there will be a delivery delay until week 22. Will it arrive this week or next week?
Good day my friends, I have the following problem. I signed a commercial car leasing contract on April 2020. Delivery date was set for “approx. 12.2020”. Unfortunately, I have already received 4-5 messages saying that the delivery will be delayed by a few weeks, always around 4-6 weeks As of today (June 11, 2021), my…