Good morning dear community! PayPal has ruled against me, which is why I would like to file a dispute. However, this is not possible through the Dispute Resolution Center, as described here -> https://www.paypal-community.com/t5/Kaufen/Konfliktfall-zu-Gunsten-des-Verk%C3%A4ufers-geschlossen-obwohl-Ware/ Calling is not a good idea because I still need to submit documents to PayPal. I am grateful for any help…
What would you look for if you wanted to have a website / internet page from someone who offers this type of website creation services? What does the service provider have to prove? What qualifications should he have? How much should such a site cost? (I realize that prices vary depending on the size of…
Today a customer came to the checkout and I couldn't give him a cent because we haven't been sent anything for months. Then he stood there for at least 5 minutes and argued about 1 cent. I told him to contact head office, it's not my problem. Head office called me and said I have…
A friend of mine is a self-employed web designer and thinks that eRecht 24 is very expensive because they charge €200 a month for terms and conditions and cancellation policy. He doesn't think it's right that eRecht doesn't charge a one-time fee for general terms and conditions. He believes it should be a one-time fee….
It's about a web designer who is self-employed here in Germany and has registered his business since the beginning of the year. His services include web design on HTML/CSS, WordPress, SEO and repairs. Now he says that he has to have the same price for every client because he is afraid that, for example, a…
If you were a freelance or commercial web designer, would you meet with a regular client in person on a Friday evening after 9 p.m. to discuss their website? Assuming you don't have an office, but only a private apartment. It also takes time and it's late in the evening. I know someone who often…
It's about a web designer I recently wanted to have paid to make changes to a website. He's self-employed and was listed in the classifieds. His German is very poor, but he seems to have some knowledge of the field. We exchanged our numbers via WhatsApp, and suddenly I read the following in his 24-hour…
I was completely shocked. Background: A package was delivered to the neighbor's house yesterday, but the neighbor said he hadn't received anything. So I was in the chat yesterday, and the lady told me to come back tomorrow, i.e., today, if things weren't resolved. I rang the doorbell throughout the entire house, but no one…
So what I mean is a living, physical person (not a bot) who answers individual questions via email or chat? If so, how long does it take statistically until you can expect a response or for the messages to be read at all? (As is well known, there is no telephone support) Experiences from customers…
Schöne Nacht an die Nachteulen! Ich habe folgendes Problem. Ich möchte mein gemietetes Handy von Grover per Kaufoption kaufen. Wenn ich übers die App und/oder der Website soweit gehe, dass ich es bestätige werde ich auf den Kundenservice verwiesen. Leider wird man dort von einer KI abgespeist, die immer wieder sagt, dass die Kaufoption für…
Hello 3 days ago my classifieds account was restricted/blocked when logging in. I suspect it has something to do with the active VPN tunnel on my work PC or the eBay purchase transaction that was closed shortly before. Anyway. I contacted them to request activation, but all I got was the unfortunately usual "We're overloaded,…
Hello . This is about the German bank email addresses: 1. deutsche.bank@db.com. 2. security.db@db.com. And I wanted to write an email and then it says this in the following picture: What does that mean in the picture? Both emails contained the same message. Or do both email addresses not work? What are the Deutsche Bank…