PayPal's customer service hotline is a complete nightmare. All inquiries are answered automatically and it is impossible to get through to a human employee. The automatic answering machine tells me everything under the sun, but my request is not processed. What do you do now?
Someone made an appointment at a specialist garage four weeks ago because the gearbox or clutch probably had a problem. There was no appointment available beforehand. At 9am today the car was brought to the appointment on time and I took time off work especially for that. It was agreed that the workshop would call…
Hello I'm looking for a job, perhaps in customer service, but I don't want to be answering phone calls 100% of the time. I'd prefer to work in the billing department, where customers have questions about invoices, etc. Ideally, a mix of back office (chat) and phone. Is there a job like that without training?
A customer transferred €42 instead of €39.75. Unfortunately, I was so stupid and overly friendly that I jokingly told the customer, "Oh, you overpaid €2.25" – with a smiley face. Now the customer actually wants the €2.25 back. The only problem is, he paid from abroad, and if I make a mistake with the transfer,…
Hi everyone, I ordered something through Klarna Sofort. I canceled the order on the day I placed it. I received an email from the retailer regarding the refund, but I never received it from Klarna (it's been two months now). I've already contacted them via chat, email, and phone, but I'm only getting standard replies….
Hello everyone, I've been having trouble with my Surface Go 2 for some time now. The TypeCover sometimes connects to my tablet and sometimes doesn't. I don't know what's going on. Microsoft customer service isn't reliable either and apparently doesn't have a solution. Do you have any ideas? I've already reinstalled the drivers several times.
Hello, my question is: last week I had my Fiat Punto with 170,000 km on the clock and had it serviced and inspected. The mechanic always called me for major repairs—in this case, the timing belt. He said my timing belt should be replaced with so many miles on it, otherwise the engine would eventually…
I've asked Amazon customer service several times for a solution, but unfortunately they never seem to understand exactly what my problem is: I've been actively using an Amazon account for about six months now. I've already placed a few orders there. However, I'm now registered with this account using my spam email address, as my…
Good day I work as a service worker and of course I don't only deal with nice people. I treat rude people with extreme politeness (after all, that's how I earn my money) Sometimes I wonder if I'm just paid to be insulted… Am I allowed to express my boundaries or defend myself verbally in…
Are there jobs where you don't have clients? I don't mean direct client contact, but clients in general. The most obvious one that comes to mind is the art profession, because you don't do anything directly for a client, but you still have clients because you often market or sell your art in some way.
Someone approached you with a problem. You resolved their issue to their advantage. Would it be better for you if he then thanked you by email or just move on, because otherwise you still have to respond to his thanks?
As a journeyman painter, I was often assigned to "strange" private clients. "My valuables are counted, you needn't even think you're taking anything!" Please use the delivery entrance. What the hell are you doing ringing the front doorbell? Please take off your shoes, you will not be wearing shoes in my home, do you understand?…