Super-Sparpreis Bahn umbuchen?

Was ist wenn man Super-Sparpreis mit Zugbindung bei der Bahn gebucht hat, auf den Tickets steht KEINE Erstattung, KEINE Umbuchung. Ersatzanspruch hat man wohl erst ab 20 min Verspätung.

Mein Zug ist jetzt aber schon soweit hintendran, dass es Probleme mit dem Erreichen des nächsten Zuges (ICE) geben könnte. Die Fahrt wurde nicht von mir individuell so zusammengestellt, sondern von der Bahn so gebucht dass ich am Umsteigebahnhof 8 min Zeit hätte, das wird vmtl. (knapp – um 2 min oder so….) nicht reichen.

Welche Rechte habe ich dann, da unter 20 min. Verspätung ? Verfällt das Ticket komplett? Darf ich mit dem Ticket in dem Fall doch den nächsten Zug nehmen? Buchen sie doch um – ich meine es ist ja nicht meine Schuld, wenn der Zug Verspätung hat? Entstehen Kosten?

(1 votes)
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Rolf42
6 years ago

It does not depend on the delay of the individual train but on the delay at the destination station of the journey.

If you missed the scheduled connection due to delay of a train, the delay at the destination station would certainly be greater than 20 minutes, so you can access the passenger rights here, and you can continue without a train with another suitable train.

https://www.bahn.de/p/view/service/auskunft/gastrechte/nationale_regulations.shtml

eieiei2
6 years ago
Reply to  Rolf42

Do you know up to what short of the changeover time this applies? Does this apply to everything sold as a connection at bahn.de when you select “normal” as a changeover time?

Rolf42
6 years ago
Reply to  eieiei2

What is offered as a continuous connection by the timetable is considered to be a scheduled connection.

A connection for which this does not apply would have to be assembled from several partial sections.

eieiei2
6 years ago

Thank you

germanils
6 years ago

If you can’t reach the train by debting the train, the train is cancelled and you can take another train.

If possible, please confirm the delay in writing, but is not absolutely necessary.

https://www.bahn.de/faq/view/pk/de/buchung/zugbinding.shtml

Hardware02
6 years ago

If you miss the next train because of the first delay, get the stamp “Abandoned” from the Schaffner or from the info stand at the station. You can then take any other train to your destination. If the first train is late, that is the best thing that can happen to you 🙂

Rolf42
6 years ago
Reply to  Hardware02

You can then take any other train to your destination.

This can also be done without such a stamp – solely on the basis of passenger rights. A stamp at best facilitates the justification for the train staff, but even without it I never had a problem with it.

germanils
6 years ago
Reply to  Hardware02

Well, arriving on time would be even better 😂 Although I was in the way even earlier at the finish because I could take an ICE instead of the failed IC.

Willyboy6605
4 years ago

You can definitely go on with another ICE. There is only a 60-minute delay at the destination station (25%) and from 120 minutes (50%) and if you missed the last train in the evening, you are entitled to a taxi ride at the expense of the train.

JollySwgm
6 years ago

If you are late, please confirm this to the train attendant. You will then go to a travel center and ask if you can lift your train.

Rolf42
6 years ago
Reply to  JollySwgm

It’s not necessary.

If the time is enough, it is possible to confirm the delay, but this is not a prerequisite for further travel by another train, even an explicit cancellation of the binding is not necessary.

JollySwgm
6 years ago
Reply to  Rolf42

But you do not have a valid ticket at first glance. And that’s what makes Palaver in control. Especially when the train staff is already stressed anyway.

If you have time saving such a quick punch much talk.

Koboldsbraut
6 years ago

You have time. Sometimes you miss the next and the next train.