Super slow wifi connection?
Hello everyone! I'm hoping for some insight.
I've had really bad Wi-Fi for at least a week now. I've never had any problems before. These days, it's only enough to google anything. I can completely forget about streaming, etc. When I run this diagnostics on my router, I don't get any results (that I can identify). I've already tried resetting the router, unplugging it, etc. No luck. It's just as bad on all my devices, so it's not my phone's fault. I have a cable connection and the FRITZ!Box 6660 cable. Perhaps someone here knows more. Thank you.
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… you may also have a problem with the internet connection itself. You can’t say that without taking a look at the router from a distance. As: Log in on the router and under Internet –> Watch Online Monitor
I quote “connected, ↓ 438 kbit/s ↑ 109 kbit/s”
Don’t pay bill? Then the speed is throttled to a minimum and not switched off.
This is clearly a disturbance on the internet network. Report fault with the provider, as a restart of the router has not brought anything.
However, if you really reset the router to work settings (not just restarted) and the router belongs to you, then you have to make sure that you have re-entered the access data after reset (they are gone if you had reset to work settings)
Depends on which communication path is set in the customer portal. I only get everything by e-mail or just as a document into the mailbox as I have set it up there. And as far as permitted by law, they don’t send any more paper (but I never had the case that no more coal was on my account and therefore the debit went wrong).
Small note on the edge: If a direct debit has failed due to undercovering, then a SEPA direct debit mandate also expires.
I would now search my emails in your place and/or search for corresponding messages from Vodafone in the customer portal.
Looked just like it wasn’t written. Isn’t that what is usually announced by mail?
If I hadn’t even happened to me, I didn’t even miss about 2€ on the account… You learn from mistakes.
Of course I did not come to the idea:-(
You may have troubles for which you cannot complain:)
Was also my first guess, but here in a circle nothing is known.
Maybe a neighbor has too much Wi-Fi on the same channel. In the web interface of the Fritzbox in the WLAN -> radio channel menu, you can see the occupancy of the individual channels. The more it gets, the worse it is.
Either you manually set the channel to one that is not used, or you use the function “Set radio channel settings automatically”
In addition, I have already experienced that some channels can be disturbed by radio alarms (in my case by the volunteer fire department).
Once looked, is actually set to automatically. I guess there are 21 others on it. Is that much? On the other hand, it’s only 8.
… The problem has nothing to do with WLAN when the cable connection to the provider runs with less than 500 kbit/s.
Jepp, right. The info came while I was tipping my answer.
Small tip: The provider must deliver at least half of the speed in the tariff. So at a 100-MBit rate, at least 50 MBit must be present. So best to contact the provider.
It’s true for payment problems. You’re right.
However, the customer has its obligations: https://www.bundesnetzagentur.de/DE/Vportal/TK/InternetPhone/Stoerung/Minderhoehe/start.html
The provider does not have to deliver anything if the customer has not paid or could not be debited – which seems to be the case here (comment thread in my answer reads so).
And what happens with a direct LAN connection?
I can’t look, I don’t have a pc here.
Did you pay your bill? Call your internet provider and ask. If you don’t even have a MB, it sounds like that.
Alternatively, make the following settings in the FritzBox:
WLAN -> Radio channel -> Further settings -> set 2.4 GHz band to WiFi4 and for the 5-GHz band WiFi5.