Stromsperre Jobcenter Darlehen?

Yes, you can contact the consumer center of your country:

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In the following federal states, the consumer center advises customers with debt and supply barriers in the field of electricity, gas and district heating. If not otherwise marked, the advice is free.

• Baden-Württemberg: Consultation telephone 0900 / 1 77 444 5, Mo-Fr from 9 to 12 and Mi from 15 to 6 pm (the price of telephone consultation is 1.86 euros per minute from the German fixed network, from mobile networks are significantly higher prices possible)
• Berlin: Energy debt advice under 030 / 214 85 202 or by email to energy debt@vz-bln.de
• Bremen: Energy budget consulting and information zappenduster, Telephone: 0421 / 160777
• Hamburg: debt advice, Telephone: 040 / 248 32 109 (Mo-Fr from 9 am to 4 pm)
• Eat: the consumer centre has switched two hotlines: at increasing energy prices below 069 / 97 19 40 190, Mo and Mi 10 to 2 p.m., and advice on energy debts below 06142 / 94 190 10, Mo, Di, Do and Fr 9 p.m. to 1 p.m. and Mi 9 p.m. to 5 p.m.
• Lower Saxony:free advice on energy barriers (electricity and gas)
• North Rhine-Westphalia:Budget and legal advice Energy poverty; further consulting services:https://www.konsumerzentrale.nrw/energieberatung
• Rhineland-Palatinate:Energy costs consulting: 0800 / 6075700 (free), Mo-Do from 10 am to 4 pm
• Saarland: The Electricians: free energy debt advice by phone 0681 / 417 26 62 or by email to stromhelfer@vz-saar.de
• Saxony:Guilder and insolvency consulting in Leipzig, Telephone: 0341 / 26 10 450
• Saxony-Anhalt:debtor and insolvency consulting0345/298 03 73,bst.schuldner@vzsa.de (Mo from 14 am to 6 pm, Mi from 9 am to 12 pm and 14 am to 6 pm, Di and Do by agreement)
• Thuringia: Telephone briefing (free, without appointment) for imminent energy barriers and contract issues: Mo from 10 am to 12 pm under 0361 / 555 14 78

In all federal states, including those not mentioned above, legal advice is available for legal problems with the energy supplier. In addition, advises the energy consulting nationwide free to how you can permanently reduce high electricity or heating heat consumption.

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https://www.konsumerzentrale.de/wissen/geld-versicherungen/kredit-bt-insolvenz/stromsperre-was-sie-dagegen-tun-koennen-11674

Or at Tacheles (Sozialhilfe Verein) you can call on Thursdays from 14 to 17:00 if you are not in the vicinity of Wuppertal and can visit the association directly at the consultancy times (if so, please take all paperwork your requests to the JC, application notes, threat of the power barrier, etc. Account statements and credits – rather too much than too little).

https://www.tacheles-sozialhilfe.de/beratung/unterstuetung-sur-tacheles.html

However, I do not know how easy or difficult it is to get through the phone at the appropriate consultation days.