Strato domain transfer?
Good day,
I hope I'm in the right section.
I purchased a domain from Domainname.de and then received a transfer code. I then selected this domain on Strato, entered the transfer code, and completed the order (at least, I received the email confirming my order). It says the setup will be processed within 24 hours. The email was sent about three days ago. What do I do now? Will I still get the domain? I didn't get any emails in my spam folder either.
VG and thanks in advance
(1 votes)
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The Auth codes (for the detection of domain ownership) have a 30-day validity. If this leaves, you can also apply for a new one.
Therefore, I advise to wait a few days and see what Strato booked. Then the domain would also have to be there or a notification that it is transferred. I don’t know how long a domain transfer i.d.R. takes. However, this should be done quickly with a de. domain.
If the confirmation is missing, I would also contact the Strato customer service. I assume that you’ve been a client at Strato for a long time and that’s why you have a customer account with access data.
No, I don’t have an account. I’ve been asking and there’s been a mistake in booking since 3 attempts.
Then Strato is responsible for providing webspace or parking for the domain. Depending on what has been ordered. Without this, everything is not going. How to manage something without a customer account?
I get the mail with the data for the customer account as soon as the order has been processed
Why don’t you turn to the Strato customer service, which can then look into your account, and exactly knows what phase is, and that is even paid to it in contrast to us here for helping you.
So Win:Win!
You’ll be helped, and he’ll get money.
Good questioners don’t get coal, can only guess what it is, and maybe you won’t be helped…