Hello,
I recently bought a Steam game using KLARNA SOFORTÜBERWEISUNG.
The money was withdrawn from my bank account after a few minutes, but Steam told me I hadn't paid. I contacted Steam support, but they don't even respond these days…
Does anyone have any idea how I can get my money back? (It's €30 that I wouldn't want to just throw away.)
Note: All payments were made through the official Windows Steam client.
LG
(1 votes)
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7 days waiting?
In the right place?
Otherwise just wait until they answer
No not yet, I just asked this question now because an explicit mail of steam came that there was a problem with buying.
How long has it been? Maybe Klarna has server problems. Just wait 24h. You’re not the first to have problems with Klarna today.
Okay, I’ll wait one more day, maybe it’s just server problems.
Well, you have received a document for payment by email, you can send it to the support. If he doesn’t react, ask for the money at Klarna.
So I didn’t get a receipt by email… I just got the payment ID sent into the account.
Shouldn’t be enough.