Sparkasse blocks giroyoung account because of child benefit?
Hello, I'm beyond desperate right now. The savings bank has blocked my daughter's account because child benefit and maintenance payments are going into it, and they view the "payment transactions" as suspicious. When I closed the account, I told the savings bank employee what kind of payments were going into the account, and the savings bank knows that I have a P-account myself.
A savings bank employee told me I didn't have to open an account for my daughter, I could increase my allowance, it would be the same. But I wanted the account for my daughter, and that was that. Now another clerk has blocked it! I don't have that much money because I'm a single parent, and I'm completely dependent on it, and I can't access the money because the clerk won't release anything without warning and without her getting back to me (I called). Now I've been given a teleappointment in 7 days and I don't know how I'm going to make it by then. Does anyone have experience with this? Do I have any hope of getting the money sooner? Thank you for your replies.
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Contact the management of the account-leading financial institution or go personally.
How old is the daughter?
I was told on the phone that I can't do anything in the branch, only the specialist who has caused the lock can take care of it. I think it's funny that I'm accused of being criminal and would do money laundering and the other party with the money that doesn't belong to God and doesn't try to find a conversation or a conversation. I've tried to find the conversation several messages that you should report and nothing happens, I just stand there as a single person doesn't know how and wait until Miss Clerk calls in a few days "(maybe she calls to WHEN SHE FINDS"🤬 )they're totally irrelevant to my situation and again BEIM REALLY THERE Now I'm just as far as this is just going to make both my and my child's accounts simply dense, that's what I'm going to say to the nice 🤬 woman “when she calls” just wants to get away from the savings bank, just disgusting what they do with you
Alternatively to the consumer center or possibly to a lawyer.
I sent an e-mail to the bank and there again described my situation and how easy it is to deal with the situation of others (I don't listen to money at home) and that for us the money is also very important and that both accounts are made after the thing.
Apparently, there may be a suspicion of trying to circumvent a penny.
I don't have a deposit on my account and, as I said, the specialist knew, at the end of the account what I'm going to do. All payment receipts are demonstrable, as there is not payment unknown €50,000 but offices that transfer the money to the account. And if I could have left the money at Xyner's other bank, they wouldn't have gotten any of it. I have not
There is probably a bond protection account and presumably previous payment receipts above the deposit allowance are made to a newly established account of the possibly minor daughter.
You made the mistake. Children's money and maintenance are yours and not your daughter.
The Sparkasse blames you for redirecting the payments to the daughter's account. In any case, it would have been better to follow the Council and increase the allowances.
Non-profit associations offer debt counseling. Take this and try to get out of the situation with their help.
If the payments have now been redirected to my account in the short term, then they should make the account! But I want to have the money
Do you want the money? This is in contradiction with your response to my demand.
Yes I want to have the money because as you may have noticed is guilty and must be paid books for the next school year, which I ALSO pay for it!!!