Transfer Sparkasse to new mobile phone. Problems with the QR code?
Hello, I bought a new cell phone yesterday. I wanted to transfer my Sparkasse app to the new cell phone, but it doesn't work. I just have to authorize my account. For that I need a QR code. The QR code that I received years ago doesn't work. What can I do? Do I need a new QR code from the bank?
A new code can be requested in the app. I always do when I get a new phone.
When does this come about with me 7 days ago I have not received a letter yet
A week has been long. Wait till Tuesday and then ask in the branch at the switch.