Socket broken after connecting a new device?

I got a new dryer delivered today. I have a washing machine and dryer next to each other. The washing machine has its own outlet, and so does the dryer. They always run in parallel. The new dryer was delivered today, and the old one was taken away. I plugged in the dryer right away and dried the first load. After the specified time, I went down to the basement to empty the dryer. It wouldn't work. The lights were off. The laundry was still damp. It wouldn't turn on. I plugged the washing machine into the dryer's outlet, but the washing machine didn't work either. I plugged the dryer into the washing machine's outlet, and the dryer turned on. I wanted to start a new program. As soon as I started any program, the drum rotated slightly to the left and right, and then it displayed the error codes E:00 and -90.

Bosch customer service doesn't know what the problem is. They said they'd come on Thursday. Now I'm sending the part back directly and will get a replacement. Still, my question is, what happened? The dryer's power outlet worked fine before. Just this morning, I was drying with the old dryer. The new one also turned on and started the program normally. Something must have happened during the drying process. The fuse hasn't blown.

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Speckwampe537
2 years ago

Wait for the customer service first.

But: After setting up a new heat pump dryer at least 5 hours, better overnight, stand and leave. The coolant (gas) must settle.

Otherwise, it can volatilize and the dryer does not dries

SuperKuhnibert4
2 years ago

The socket, where a defect is suspected, will not continue to use. Very likely any connection is no longer intact and in the case of current flow, overheating can occur which can also cause a fire. If the socket is connected to a single fuse, turn it off.

Only one specialist can reliably locate and fix the error.

SuperKuhnibert4
2 years ago
Reply to  123456789237

You definitely need the electrician. The machine may have an error and installation. Since I can’t give a remote diagnosis, you have to start from the extreme case.

SuperKuhnibert4
2 years ago
Reply to  123456789237

Then no longer use the potentially defective socket until everything has been checked.

Schurschi1510
2 years ago

Then somewhere in a branch box or such a clamping point will be through.

Ploppy8888
2 years ago

Then I would look at the holes in the outlet, often brown discolorations point to overheating. I’m lucky to be able to exchange a power outlet.