Shoes returned incorrectly?
Hey, I have a problem. I ordered two pairs of shoes, one from Zalando and one from Snipes.
Unfortunately, neither shoe fits, so I had to send them both back. I've now returned the Snipes shoes in the Zalando shoe box that was already there with other shoes, and I've done the same the other way around. So, the shoes are correct, but the boxes are wrong. What happens now?
As I understand, you’ve only exchanged the shipping box.
From own experience Nothing. As long as the merchandise and the back labels are correct, everything is fine.
Don’t worry. According to the information of the consumer center (https://www.konsumerzentrale.de/wissen/digitale-welt/onlinehandel/muss-ich-online-ordered-ware-in-der-originalpack-zurueckschicken-28096You can do that.
Shoes are also just a snuck (possibly printed) cardboard, and no packaging that would only be one unit together with the shoe.
If it really happened to me the same way, but it had no consequences, I said I got my money back normally and nothing happened. Think that’s the same with you. I’m sure the one cardboard box doesn’t touch the companies.
Nice day and LG
Did the carton in which the shoes are in, so the one on which the shoe name is standing, make sure they don’t look that wrong? They were so expensive are really afraid that I don’t get the money back 😕 and I mean that on the one shoe also the label dropped when I tried it
Don’t worry if it was expensive or it doesn’t matter, I confused Ralph Lauren with Tommy Hilfiger and, as I said, it didn’t matter. What label do you mean?
It’ll be okay. The longer you think about it, the worse it gets
Omg was so afraid that the money didn’t send me back but the shoes both keep ✋🏻😩
That’s not bad anymore. So don’t worry, and that’ll work.
LG
These were so Adida’s shoes, and there’s always a label hanging on a band, but I pulled the band off when trying out, because that was in the shoe and I didn’t see it, I’ve never worn the shoes outside since they’re too big as I said, but the note isn’t hanging on anymore
Depends on whether the recipients are affected!