Rücksendung – Kosten – Ali Express?

The return policy and the associated costs of AliExpress may vary depending on the seller. Here are some general points that you should note:

1. **Sales policy:** Each seller on AliExpress has its own return terms. Therefore check the return information on the product page or contact the seller directly.

Two. **Costs:** The costs for return can be borne by both the buyer and the seller. Some sellers may offer free returns, while others may charge the return costs to the buyer.

3. **Return period:** Make sure you are within the return period specified by the seller. This may vary but is often between 7 and 30 days after receipt of the goods.

4. **Return label:** Some sellers can provide you with a return label or instructions. Make sure you follow these instructions carefully to avoid any problems in return.

Five. **Quality problems or incorrect items:** If the product is faulty or does not correspond to the description, there is the possibility that the seller takes over the return costs. However, clarify this with the seller beforehand.

6. **AliExpress complaint:** If there are difficulties in returning and you cannot reach agreement with the seller, you can also file a complaint with AliExpress.

It is important to check the individual return conditions of each seller in order to avoid misunderstandings. If you are unsure, you can contact AliExpress’s customer support directly or search for information in the help areas of the website.