Return receipt thrown away?

Hey

I ordered some clothes about 3 weeks ago, but I didn't like one of them, so I sent it back.

I requested a return and it was accepted.

Next I received a QR code (for Hermes) to return the item.

About 2 weeks ago I dropped off the package at Hermes.
But to this day it says online that the package has not yet arrived at the warehouse.
Unfortunately, I no longer have the receipt for the return from Hermes.

what can I do now?

(1 votes)
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matrix791
1 year ago

you had in the mail ON get the OR code… OR also a label if you want to print it yourself?

matrix791
1 year ago
Reply to  SeMaSnir

See – as fast as you can find a consignment number. For e-mails

na wa ssoll mean that your return arrived. finished

Favorito
1 year ago

You won’t reach anything if you can’t track the show.

But you can try to apply for research here:

https://www.myhermes.de/service/enquiries/damage and loss/loss message.html

matrix791
1 year ago
Reply to  Favorito

at the latest, “they enter the broadcast number” could fail.

Favorito
1 year ago
Reply to  matrix791

No, you can skip that.

matrix791
1 year ago

I know what you mean. then he continues to send round recipients and the data to the package.

But this is about a return. The sender is = receiver.

Shoes ordered online? mhh- sender Zalando- recipient Zalando- no shipping number – all packages look the same. – but you can try it.