Hello folks,
I bought a Lenovo laptop today from Saturn. Only after setting it up did I realize it wasn't working for me for various reasons. So, here's the thing: I want to return or exchange my laptop, but as I mentioned, I've already set it up, registered it, etc. My question is, can I still return it? Do you think anyone knows anything about this? Please help.
(1 votes)
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Online purchase? You have a 14-day right of withdrawal.
In the store – no. You have no right to exchange it unless it's defective. But you can ask; sometimes they can offer a goodwill gesture.
Lg
Just call and ask. You can tell them it's not for you. Check the terms and conditions. It might cost you €50 or so for the software or a check upon return, but it's manageable.
Be sure to restore the OS to factory defaults first. Windows has a feature for that.
Didn't order online, but picked up directly in-store? You don't have a legal right to return the item. Check the website to see what's available. Larger chains might even offer a refund in the form of a voucher.
Notting