Probleme Windows 11 Booten, BIOS erkennt nicht die SSD, was tun?

Servus,

ich habe bei Dubaro einen PC bestellt und versuche seit bestimmt einer Stunde mit einem Freund Windows 11 zu booten. Bei der Installationsart hängen wir fest. Bei dem BIOS Menü wird angezeigt, dass anscheinend die 2TB NVMe-SSD (falls wichtig) nicht unterstützt wird.

Ich bin nicht sehr erfahren mit PC’s und komme einfach nicht weiter, ich wäre sehr Dankbar für jede Hilfe!

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MartinusDerNerd
4 months ago

Hello!

I once heard/read that some Nvme SSDs cannot be compatible with some motherboards.

On the product homepage of the motherboard manufacturer, a corresponding compatibility list should therefore be found in the support area. Just like the CPU and Ram compatibility lists.

Can you call us the exact name of your motherboard?

Then “we” could also make us look for more information.

I have never heard of the SSD brand “Merak”.

Maybe you should exchange this SSD through one of the famous and big brands, such as “Samsung”, or “Cruical”.

Maybe this “Merak” SSD is also defective and thus a warranty case.

All of this is not possible at the moment.

On Monday you could also call Dubaro’s support.

Or (already before) fill out the online contact form.

https://www.dubaro.de/Contact:_:7.html

Greeting

Martin

MartinusDerNerd
4 months ago

No.

I meant with “we” actually myself and everyone else trying to actively help here.

I could find the following with your information at MSI:

https://de.msi.com/Motherboard/B550-A-PRO

https://de.msi.com/Motherboard/B550-A-PRO/support

https://de.msi.com/Motherboard/B550-A-PRO/support#hdd

pcffmde
4 months ago

The board has two M2 slots. The two slots differ in their support standards see – specification of the board on the manufacturer’s side:

2x M.2 slots (Key M):

M2_1 slot (from AMD Processor)

  • Supports PCIe 4.0/ 3.0 x4
  • Supports SATA 6Gb/s
  • Supports 2242/ 2260/ 2280/ 22110 storage devices

M2_2 slot (from AMD B550 chipset)

  • Supports PCIe 3.0×4
  • Supports 2242/ 2260/ 2280 storage devices

Make sure you really do your NVMe in the M2_1 slot and not in the M2_2 slot. Otherwise, check with the NVMe product data whether it is compatible with the above specifications of the M2_1 slot.