Problem mit Packstation: “Ihr Code ist an dieser Packstation unbekannt” – weiss jemand eine Lösung?

Ich habe 6 Pakete in einer Packstation liegen, normalerweise klappt die Abholung problemlos.

Gerade war ich an der Packstation und wollte sie abholen, da erscheint nach Scannen des Codes aus der App die Meldung: “Ihr Code ist an dieser Packstation unbekannt”.

Ich habe es mehrmals versucht, die App auch geschlossen, mich aus- und wieder eingeloggt, es nach 10 Minuten erneut versucht – das Problem bleibt.

Hatte jemand dieses Problem schonmal und weiss eine Lösung? Der DHL-Kundendienst ist wie in Deutschland üblich natürlich jetzt bis Montag nicht erreichbar. 🙁

Danke im Voraus!

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lilatrudi
6 months ago

Were you at the right packing station? Sometimes the shipments are placed in another one, but the recipient does not pay attention to it because he did not expect it at all.
Maintenance work should not be the reason that took place a week ago.

lilatrudi
6 months ago
Reply to  LottoOtto99

👍🏻

Michael941
6 months ago

dHL has a software update to the operating system today and tomorrow and therefore the packaging station is credibly usable.

Just try again on Monday.

Michael941
6 months ago
Reply to  LottoOtto99

So I have received an e-mail that there are software updates again and that the packing stations are not available on Saturdays to Sundays or are available restrictedly. Well, if it’s too late on Monday, then it’s just that I can’t change anything.

The next time you just order in time other option you don’t have

Michael941
6 months ago

So I wrote to you that there are updates and that I don’t know if the regional is or nationwide. The other user purple rudi is the DHL customer support account. He wrote that last week was already and not this week I was wrong.

Michael941
6 months ago

If you’re not able to set up your phone that works properly, you’ll have time for yourself.

Michael941
6 months ago

Thank God you have your packages and I have my rest. Young boy talk for a theater about a Pasr

Michael941
6 months ago

Whether I show you the email now or not does not change anything that you don’t get your packages out of the packing station now I uploaded the image from the scanner you just have to believe I’m working at the mail.

Michael941
6 months ago

So I don’t know how much I’ve written with you right now you’ll definitely get this now and not out today because it’s software updates there is accept it or read it but let me rest.

einandereruser
6 months ago

Okay, read and understand would be a beginning for you. I wrote I got the message. No speech from Mail.

But it’s okay. There are people who simply apply for the Ingo list.
Application accepted, Otto.

einandereruser
6 months ago

You know what, Otto, I have no reason to be kidding you. Same as Michael. What can I do for DHL not to permanently show the message, and it eventually disappears.

You want to help and the lie is accused.
You have problems.

Michael941
6 months ago

It was about telling you that I’m working at the post office and that I don’t want to lie to you. In my post and DHL app, the message is no longer in it you should have watched on Friday. Currently, the system is more down because the IT downloads the updates to the packing station and devices of the postagent.

Michael941
6 months ago

Did you see the picture I uploaded? You really think I’m fucking you?

einandereruser
6 months ago

The message is no longer available in the app.

einandereruser
6 months ago

You can still believe Michael941. I got the message too.

Michael941
6 months ago

Do you think I have registered unemployed in my profile and that I am really unemployed? Boy, everything that’s standing here doesn’t have to vote. You can also read all my answers and I answered many answers to DHL.

Michael941
6 months ago

No, I didn’t invent that I’m working at DHL as a delivery agent and I know that every few weeks this packing station will be updated and that will be available to the service on Sundays and Saturdays.

Michael941
6 months ago

So I always get an email and in the Post and DHL app in the Packstation area is also a display that is maintenance work and software updates and that the Packstation are used to be restricted.

I always don’t know if it’s regional or national. In any case, your package is in now and you don’t get it out and you have to accept it. You can also break up a compartment for good luck and hope your package is in.