Personalausweis geht nicht?

This can be frustrating! Here are some tips that could help you:

1. Right direction: Make sure you pull the ID in the right direction through the slot. Sometimes it helps to turn it around and try again.
2. Cleanliness of the reader: Sometimes dust or dirt can cause the problem in the reader. Try to pust carefully in the slot to remove any particles.
3. Use other cards: If you have a bank card or driver’s license, you can also try them. Many machines also accept these cards for age verification.
4. Defective machine: It could also be that the machine itself is defective. In this case, it would be best to find another vending machine nearby.
5. Service hotline: If nothing helps, it might be useful to call the service hotline of the machine operator. You usually find the number on the machine.

I hope one of these tips will help you! 😊 Have you ever tried to use another card?