Hold a person accountable?
A package was dropped off at a UPS Access Point, which is an irrelevant company. The seller scanned my phone number and asked for a confirmation text message. I asked twice if it was the correct one, and was told yes. Even after hours, no text message was received. The seller denies any wrongdoing and says there's absolutely nothing he can do, everything is electronic, and the packages have already been picked up.
If something happens now and a certificate is requested but cannot be presented, I will be left with the costs.
So can I hold the seller responsible or does anyone have any ideas?
(1 votes)
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The VK has done its utmost, for the electronics behind the persecution he can really nothing.
This is of course really sworn to you
How did you pay?
With card or the like, you would have at least the booking in the account
No, that was a return package. This is free.
The question is rather blurred.
Who?
What does that mean?
What did he scanned?
What should be in there?
Are they sent to you?
That means what? That you don’t catch the packages?
Who is supposed to be asked for?
At what cost? Apparently, you bought something, pay and wait for the article to be delivered to you? If this should be like this: If the shipment does not arrive at you, and the seller cannot prove the shipment (it is for you), the seller has a problem, not you.
Do you think the seller has to send the article for the second time or you agree that he will refund your money? If that’s the case, yes.
I guess that was confusing. I sent a package back. The seller scanned the Retour Sticker. The text should be the return confirmation. The UPS van took the return packages. If the package is lost or not arrives, but I say that I have sent, the sellers of the goods will need proof, so the confirmation.
It’s hard to prove if there’s evidence.