Paypal fraud buyer protection?
Can you be scammed by PayPal buyer protection?
For example, I would like to buy a mobile phone (insured shipping)
But what happens if the seller sends me a package but there is something completely different in it?
because he then has the proof of having sent it
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This would then be a SNAD (Significantly Not As Described) buyer protection case, ie very different from the description.
Of course, you can film how to unpack the package, but you (just like the seller, which is why I don't accept Paypal with buyer protection as a seller) are always subject to the willingness of Paypal in SNAD buyer protection cases.
They measured the powers of an official judge and decided arbitrarily in favor of any side.
By the way, I'm not even sure if you could upload movies to Paypal on the site at all in such a buyer protection case??
In addition to the classic case with the brick or the packet of flour in the package, however, the device could also have serious functional disorders, of which it can no longer be demonstrated later whether they have emerged before shipment, during shipment or only with you. Then it is uncertain whether a buyer protection case is decided in your favor or not.
So my tip:
Buy a used phone from private only in your region where you can first thoroughly test it on site and then pay cash and take it with you.
Or refurbished by a commercial dealer within Germany.
I've only had good experiences with Paypal. You have to describe everything as accurately as possible and also politely.
If you need PayPal used lawfully , then the buyer is very well protected by the buyer protection.
But if you have (like you) registered with PayPal at least year and PayPal injustice then you have to expect that there is no protection, but you get locked.
thank you for your answer. Maybe you could think about it before and think that I also have parents with a Paypal account…
Before that you can protect yourself by filming the opening of the package and taking photos of the contents and the label. I always do.
Okay, and if there's anything else in it, it's a proof? Because the seller could also say I would have done it myself or something
The same problem is the seller. You can say he just sent something else. There is always a certain risk. You can try to secure yourself in the best possible way, including through a video. But, of course, it's always possible that you don't believe yourself, but the other one. Next time you might be the seller, then you certainly don't want to be serious that suddenly the whole legal situation is completely different.
If you film the opening, it's clear. Yeah, that counts as proof. Every judge would give you the right.
That's right, of course.