Hello, I bought a Payback gift voucher for Amazon and wanted to redeem it. I did it on my mother's mobile phone and it said redeem for Amazon and I have the same Amazon account in Switzerland too. Where do I put the €15 on it now?
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What must be present? For the exchange, the original box and the plastic bag that the product was in must be present.
In order to redeem a payback voucher, you must enter the voucher code somewhere (usually during the payment process). In your case, it’s probably Amazon.
If you buy at Amazon or you must also be logged in to Amazon. As a result, the voucher is credited to the Amazon account with which you are currently logged in. It doesn’t matter which device you use for this!
Thank you!