Package tampering by UPS?
Hello everyone. I sent a €5,000 watch to Spain via UPS (uninsured). Delivery took over a month (!!!).
Today the recipient received my package and claimed that there was only a Zara T-shirt and nothing else.
I assume that the goods were stolen by UPS employees and my package was tampered with.
What can you do in this case? Does going to court make sense, or is it pointless?
a) Package was not insured
b) How can I prove what I actually put in the package?
Thanks.
(1 votes)
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How can you send such a clock – even unsafe – abroad?
If it was a private sale, the recipient takes the risk – at least if an insured shipment was not explicitly agreed.
In principle, my wife – lawyer – was able to achieve good success in a similar case about the following way: it is about the fact that a weight is registered and stored in the task of the package. Take the weight that your watch and packaging have had in about – so make a list of how it was packed. At least in some cases, the weight must be exactly traced and whether it matches the weight of the given package.
Then the recipient must store the entire packaging material that he allegedly has accessed, including the T-shirt, and here a weight determination must be performed. If there are discrepancies here, it is clear that you have sent something different than the recipient – allegedly – has received. And then you’re out.
That was the watch I bought through Chrono24. The seller is in Madrid, so I sent the clock back as a return.
Uninsured – yes, my fault. By the way, when I bought the watch, the seller has also sent it unsafe to me, although its big watch store is.
Thank you for your answer!