Otto has found multiple customer accounts. What should I do?

I created a new customer account yesterday so I could use the new customer discount. I ordered a headset, but now I can't log in. It says they found multiple customer accounts with my information. But I'd like to know if my order will still arrive.

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einandereruser
1 year ago

Dein “Neukunden”-Account ist nicht existent, deshalb wirst Du kaum etwas bekommen. Otto hat Dich durchschaut. Als Nicht-Neukunde kannst Du keinen Neukunden-Rabatt in Anspruch nehmen.

Narrativium
1 year ago

But I would like to know if my order will still arrive.

Apparently, you already have multiple Otto accounts, so your order won't arrive because you're not a "new customer."