Return Nike shoes?

Hello, dear community! I was browsing Instagram a bit today and things like that. Then I saw a video of a guy returning his Air Force shoes. I did a bit of research and found out on the Nike website that this is actually possible. I've had my Air Force for a year, and there's a hole in the heel that's almost 1cm long. According to Nike, I can return the shoe within two years if it cites defects. Would this count as a return?

Thanks in advance

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nenntmichkiwi
1 year ago

Würds also consider a lack of quality and say you have a guarantee claim. When they write that you can return the shoes for 2 years, I would just go and tell the facts. Either they’ll want to fix it, but I don’t think, or give you the money for your shoes.

nenntmichkiwi
1 year ago
Reply to  Alexmalex106

Where did you buy the shoes? So in which shop/shop?