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Kaen011
7 months ago

Try to reset the password.

Otherwise also write the password in Word and check if it is as you want to write it, not that a button from you does not work or you have activated Capslock.

Kaen011
7 months ago
Reply to  KuthlMutthl

We have already reset password-has not helped.

So no new password came? Did you try to enter an error-free password like 123456?

And as I said, no matter what account you want to register – it is always the same result

If the Pc on which you reset the password has set its keyboard in English (ie y=z), you might have a wrong password in it now. So put the password on something infall-free.

If you still don't have to write the support