Hi, I bought a game today from the Microsoft store on my Xbox, but unfortunately the game isn't at all what I expected and is also very buggy.
Now my question is: can I ask for my money back because the game doesn't meet my expectations?
(1 votes)
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Some Steam reviews say product is free, how does that work?
Refunds are usually issued for requirements that meet the following criteria:
Requirements are submitted within 14 days of the date of purchase.
Requirements refer to games where you have not accumulated a lot of playtime.
https://support.xbox.com/de-DE/help/subscriptions-billing/buy-games-apps/refund-orders
I don’t know about Xbox and this, but I’d say “No” because other stores don’t work either.
It goes in every store.
https://support.microsoft.com/de-de/account-billing/r%C3%BCckgabe-von-artikelen-sie-im-microsoft-store-buyed-upply- or-r%C3%BCckfund-81629012-aa4f-f48b-2394-8596f415072b
Look into your order history, see if you are qualified for a return.