My 15-year-old external hard drive no longer responds. What can I do?

My 15-year-old 1TB external hard drive is barely recognized by Windows. I usually have to turn it off, turn it back on, and reconnect it about 5-10 times before Windows recognizes it for a limited time (usually only 1-5 minutes).

Sometimes I manage to copy a few pictures, but most folders are inaccessible, or the hard drive crashes/Windows freezes at that moment. Copying only works with small files, as the copy process usually fails after a few minutes at the most.

The hard drive doesn't rattle and I can't see any mechanical damage, at least from the outside.

How can I still recover the data from the hard drive? Some YouTube videos suggest changing the controller. Could the read error be caused by a defective controller? Or is it more likely by bad sectors?

(2 votes)
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stealthuser
2 years ago

I don’t think there’s anything to save – at least not without professional support and this is quite expensive – better if you buy a new car from the money….

HyperScott
2 years ago
Reply to  stealthuser

Car 🙂

Mark Berger
2 years ago
Reply to  stealthuser

So a Qautsch – 90% sure will get this back for 200-300 EUR…

Mark Berger
2 years ago

How can I still save the hard drive data?

Best with special hardware but it costs a few thousand euros. You can do it with Linux and ddrescue try or give a professional. At the moment, a data recovery should not be expensive because the head is unstable, but is not yet quite unusual.

Why software data recovery is not ideal in case I declare here: https://disk-doctor.eu/blog/index.php?t=was_fit_bei_datenrettung_mit_software

In some YouTube videos it is suggested to change the controller, so is the reading error in a defective controller justified?

No! This makes sense in other cases, but even if you reprogramm the ROM chip. Otherwise, the exchange is a gambling game.

Or rather by broken sectors?

The head makes various mechanical loads with time. Therefore, the performance is deteriorating over time – in addition to defective and worn-out sectors, which put the head on more stress (additional jumps / reread attempts) the age-related closure is added.

Therefore, you should clone the plate with special tools that allow unnecessary functions such as mapping out sectors, SMART updates and much more to disable. This makes it possible to put the HDD virtually in a kind of secure mode, and so the cloning will be quite safe without killing the head…

We can do this for you – link to the company is in profile.

If there are only “Nice to have” data, you can try it yourself with DDRT… https://sourceforge.net/projects/disk-doctor-recovery-toolkit/

DieSandra2004
2 years ago

You say a hard drive lasts about 5 to 10 years.

You can save it, but it costs a fortune, are a few thousand who are going on it.

How important is it?

TimeTravel3
2 years ago

I’m sorry you have to learn this way.

But she has a new one.

HyperScott
2 years ago

I think your record is at its end, it’s time to get a new one. would recommend seagate barracuda

Mark Berger
2 years ago
Reply to  HyperScott

I would recommend a Seagate Ironwolf or WD Red. These NAS panels are only minimally expensive and purely computational, the components are designed for 3-time running performance…

HyperScott
2 years ago
Reply to  Mark Berger

for any incident but for the desktop, I’m not sure. find that barracuda is more recommended

Mark Berger
2 years ago

Basically, the electronic components are dimensioned so that a failure within the warranty is extremely rare… So you’ll get a model with the Ironwolf to keep at least 3 times the working performance and that’s 20% extra price.

So why should I go to Barrakuda?!

I have built and maintained computer systems for many years for companies and have used NAS records at affordable prices. With the result that there were much fewer discs.

Believe me, I have seen a lot of hundred WD Red, Blue, Green and Black in long-term operation and a lot of Ironwolf and Barrakuda. I can tell you from my own experience that the NAS panels run significantly longer in any system (no matter whether client or server).

Mark Berger
2 years ago

Then explain why Barracuda is better!

A barracuda is on 2 years (guarantee time) with approx. 8h daily use designed => 5840 operating hours.

The Ironwolf on 2 years a 24/7 operation = 17520 operating hours…

HyperScott
2 years ago

the ironwolf is not bad, but the barracuda is better for the normal user and the prices really do not differ much by the 10-15€

Mark Berger
2 years ago

For everything – I believe I am a data savior and I know the internal structure and the differences very well. The extra charge is more than off!

Jensen1970
2 years ago

That thing’s through.