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philipppaulik
7 months ago

Hey,

In the context of the successively involved privacy protocols of Instagram, the dichotomic differentiation between public and private profile is no longer the sole determinant for regulating direct message functionality. The platform has implemented a multidimensional privacy concept that allows granular control over the communication channels.

In fact, in the hierarchy of setting options under the rubrum “private sphere” there is a specific submenu, which specifically Control access authorization for direct messagest. It is most likely that the configuration of this parameter represents the cause of the communication barrier you described.

To make a precise diagnosis and present an adequate solution, it would be extremely helpful if you could verify the exact settings in this area. May I ask you to inspect the path “Settings > Privacy > News” and to communicate the configuration found there?

I hope this solves your problem 🙂