Mastercard Problem im Ausland?
Hallo,
derzeit befinde ich mich in Thailand und habe etwas kuriose Probleme mit meiner Mastercard beim Bezahlen:
Gestern wollte ich im Restaurant bezahlen und es wurde angeblich laut Kartenlesegerät mein PIN falsch eingegeben, weshalb die Zahlung nicht ging. Heute morgen in einem anderen Shop klappte es hingegen problemlos (mit natürlichen der gleichen PIN). Als ich eben vor 20min wieder etwas zahlen wollte, ging es wieder nicht. Die Mastercard meiner Freundin klappt hingegen immer auf Anhieb. Was kann das sein?
Die Hotline meint hierzu, dass meine Karte 100% funktioniert und es an den jeweiligen Läden liegt. Aber meiner Ansicht nach kann das ja nicht sein…
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My first thought would be a manipulated device.
The card data and the PIN are stored and then money is debited in the amount that the fraudsters enter. The error message arises because the device does not really debit, but only collects the card data and the PIN.
I don’t want to panic, but it might make sense to keep an eye on the account in the next time.
Hmm, of course, I don’t hope it was because it was already serious shops like H&M or restaurant chains. I’m just wondering that my friend’s card works here without any problems. I also had the same problem 1 month ago in Turkey
It was just my first thought. It can also easily be on the reader or on the map. Maybe order a new card. Something on the chip or on the magnetic strip can’t be okay.
Does it always only fit when paying with the chip or with the magnetic strip or both or does it not have the card of one of the two?
What I still suspect (which can’t be): The problem is only since I changed my PIN.
Yeah, weird.
This may have to do with the encryption and decryption of the PIN…but I can only guess.
I am only surprised that the error message “Incorrect PIN” is displayed.
Okay, then it might be on the chip. In Germany, however, it is usually paid with chip. At any rate, I have heard somewhere that the reading and authentication method is partly different abroad. If the card exactly knows a small defect, the malfunction can explain. I think a new card would be the simplest measure first.
Exactly. The card was never pulled through, just put in
So the payment is always with chip and not with the magnetic stripe (drawing through the device)?
The card has always been put into the reader, since the contactless numbers here are apparently not so common. Curiose is that sometimes it works and sometimes not. In Germany, however, it always works
If necessary. Always affecting the same model of the reader?
It can also be that your card is only “something” defective, so make readers who still fully recognize and others no longer.
That’s how it could be at the shop’s credit institution. In the case of the same bank or Calculator.
I didn’t pay attention. However, my friend’s card always works right away. Therefore, I think it’s rather not on the reader, probably on my card. But from time to time it works, you just never know when and this is already extremely annoying
This had already written in your question and helps with the points I had written no further.
Okay.
Why do you ask Hotline or here if you don’t believe the answers? Of course it’s on the reader.
it is curious that my Mastercard will certainly not work 5x, but immediately after that, with the Mastercard of my girlfriend, immediately!?