Good evening,
I've moved. I notified O2 of my move three weeks ago. The line will be activated on Tuesday, but now I've received a text message telling me to enter my Mac address on the customer portal if I want to use my line with my own router. I don't quite understand, though. The router is a FRITZ!Box, and I received it from O2. Do I have to enter the address? And where?
Best regards 🙂
(1 votes)
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Die Angabe ist doch sehr deutlich.
Eigener Router -> Handlung notwendig.
Router vom Provider -> Handlung nicht notwendig, da die MAC-Adresse dort bereits bekannt ist.
Also? Gerät ist vom Provider. Thema gelöst.
Rufe beim Support an und frage, was genau die jetzt wissen wollen und das du den Router ja von ihnen bekommen hast.