Klarna return policy?
I had to return a jacket I ordered from Only today. I was at work, and unfortunately the DHL postman didn't pick up my package, even though I had specified that I would pick up the package at the drop-off location.
Only offers a 100-day return policy. Will I get my money back from Klarna if I return the package tomorrow?
Thanks
Klarna is only the payment service provider, has nothing to do with the purchase agreement.
If Only offers 100 days of revocation, you must make sure that you can specify the terms for yourself, because you have only 14 days right of revocation.
You must legally register your withdrawal within the 14 days! For the return of the goods you have 14 days again.
As is the case with an extended right of withdrawal, you must read in the withdrawal address of the trader what conditions it provides.
If the dealer has your package and the return has been made within the deadline, you will get a credit and Klarna will transfer Return the money (if the original invoice is already paid).
Thank you.
If the deadline has expired, the one who is 1 day above was 🤷
That was the Klarna deadline, according to Only one has 100 days of right of return.
Then you have to deal with Only 🤷 Klarna gets the order from Only.