No internet after iPhone update?

Hello, I just updated my iPhone (iPhone 14) and now my mobile data isn't working. It says 5G at the top, but it doesn't work. I always had 4G before (Vodafone network).

I've already turned it off and on and reset the settings. What should I do now? I can't turn off 5G like I used to. Now it only says 5G automatic or 5G enabled. LTE is also listed there, but I can't activate it.

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Telekomhilft
11 months ago

Hello,

what happens if you want to access an app or website?

What message do you get?

Can you test if your SIM card works in another smartphone?

Or even another SIM card in your iPhone?

Best regards

Rebekka H.