Is the cable on your WiFi router broken?
Hello
Unfortunately, a part of my WLAN Magenta router broke (see picture). Should I try to put it together myself or what can I do?
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You can’t exactly see on the picture whether it has only torn the power supply or also the power socket from your device.
The power supply can be replaced. However, if the socket on the device is defective, I would not be able to handle it myself.
lender or warranty? -> Contact Deutsche Telekom Support.
Thanks for the answer.
Is most likely the power supply only because the device is completely new…. it had inside the backpack and didn’t put it very gently and that’s what it should have happened. I’ll order one online hopefully I find the right one.
Could you tell me what cable I have to buy?
https://www.magenta.at/hilfe-services/services/hardwaresupport/device/internet-5g/box-ax5400
How does my router look
If you know, you can fix it if not, you need to get a new cable