ByLamel63
I was just about to log into online banking and suddenly it says my account is blocked for no reason. I don't have any outstanding bills or anything else. Now I can't even get through to anyone, not even the emergency savings bank. I'm flying on holiday tomorrow evening and nothing is working, it could be really annoying. Do you know what I can do?
(1 votes)
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Tiger to the ATM and test whether only your online banking or the entire account is blocked.
A block of online banking should not really be tragic.
The following in the assumption is actually the account and not the online access blocked.
Step 1 would be for the first time guaranteeing currency for the holiday so that you don’t have to cancel it and don’t show it without money.
You got another account? Can someone lend you cash or are there travelers who can cover your costs for the first time?
Step 2 would then be calling on Monday and clarifying the subject or if that from vacation is too expensive, possibly ne mail.
Optional step 3 if this is not to be solved within 1-2 days (or so does) and your salary has not yet gone out would be a new account with the other bank by video ID and as soon as the account details are known (whether you already have the card anyway) that will report to the AG and hope this is timely so the money goes to the new account. Alternatively, if a second account already exists, this will report to the AG as a salary account.
Yes, look in your mails, without notice, something does not happen.
Account is probably not locked, rather online access.
What do you need to see your account for?
As long as the Ec card is not locked, everything is fine.
I’m sure you know your sales and inputs, right?
Yes but I need my online banking book it is still my old order inside
I thought you couldn’t go to online banking…
Then try a PC.
I also wanted to unblock my online banking before on the app, you can probably do it with the pushtan but then the whole time breaks off. The colleague there in the Sparkasse meant sometimes thanks to simply call don’t need to come in but when I call it off.
Not necessarily. Depends on the bank, I have an account in Luxembourg, because you can unlock online… I don’t have an online bank account in Germany right now. But I don’t think they’re so backward… search on the Internet for “Bankname and ID locked. … “
Do I have to report to the suburbs anyway?
Then online bank is locked, not the account.
Look, I’m still on the app but when I get updated The ID. is locked